Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not that pretty as on the picture. Looks cheaper than it costs. I’m not very happy. For 3-4 yers old girl it is just ok. For one season
The hat, though synthetic completely, but cool, the child is happy, for the autumn will go, on the head 50-52 is perfect!
Great set! Came for 2 weeks! Super quality! Recommend!!!
Just vauuuuu. very cool set. thank you. more hair band as a gift put. i'm happy.
Before st. petersburg for 15 days. Corresponds to the description, a very beautiful set, qualitatively sewn, embroidery of good quality. Thank you very much store
For two years the cap came well, there is a small stock, braids can be tied. The scarf is 119 cm long and 17 cm wide. Suitable for cold spring/autumn. Shipping fast, track tracking.
Quality beautiful hat, just super!!! The child really liked
Wonderful hat! Got the second. S wore until 1,5, became small, and the child just adores it, ordered more in a different color. Thank you! Great store!
Delivery to tomsk almost a month, the kit is excellent, really liked, inside the fleece, looks awesome, the store put a gift gum thank you, recommend to buy
Very beautiful, came quickly, for 11 months too big, we are 70 cm and 8,6 kg
Quality hb, odorless and protruding threads, for a child 2 years and 8 months came, not big.
Hat with scarf super. Very cool quality. I take for my daughter already a second set larger in size. From the first she grew up. The cap is too small. So i recommend to buy.
Beautiful set) my daughter really liked. It was a month. The store put a presenter rubber for hair)
The kit came as in the photo. The store pleased with the gift in the form of rubber, very nice thanks
Good afternoon! today received our kit. Just super! Everything is neatly sewn and smooth. Now we are 1 year old, great, but left nothing next year. Delivery fast (1.5 weeks to moscow). Thanks to store! i will order another set in different color and smaller size!