Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
excellent! arrive so fast!
Good nanny video. Quality picture day and night is very good. I recommend.
The product reached my hand in 15 days very fast shipping store is very concerned also about the customs tax as 25 TL appeared quite little thank you from here to seller.
Marché super bien.
Product works well: better than expected image quality. I did have to pay an extra 21 EUR import tax. Despite my request to put a lower value on the package, the store did not do this. At this price, I could have bought it here cheaper.
I recommend
Everything allright
Excellent radio nanny, everything works, we really like it, pos in lka was a month
Thank you for all.
Good. Very fast shipping.
Received the goods later than promised. I liked the goods myself, the sound is good, the camera is good.
Ordered 17.05 received 10.06. Brought the courier. The box is a little crumpled, but everything is whole. Video quality is wonderful. There is a microphone for communication with the baby. You can turn on music.
Very satisfied. High image quality
Arrived in 20 days (SP). The initial tests made, looks good quality, and delivers what it promises.
Item came very quickly, well packed, English instruction, EU Plug.
At the moment it works well, though it has a beep that i don't know how to remove that option. The instructions are very few
thank you very much for your kind service!